Refund policy

Back / refund service policy

1. Our policy lasts for 100 days. If it passes 100 days from the date of your purchase, we are very sorry that we can not provide a return.

2. If the product is not in use and the original packaging is not damaged, please send it back to our company. The address is shown below. We provide full refund service.
SMS: +86 18810191076
Email:info@zirgem.com
Address:1202,Building 1,Yinxing Life Health Science Park, No.19 Linhui Road, Jinsha Community.Kengzi Street. Pingshan New District,
Shenzhen, Guangdong 518000,China

3. If the product has been used, but there are quality problems, please contact our service mailbox, we confirm that the product quality problems, please return to our company, we provide a full refund or replacement services, and bear the cost of transportation.

4. If the product has been used, but you do not think it can meet your requirements, please send it back to our company, we still provide refund service, but can only refund the price of the product, excluding transportation costs.